Safe Communication With North Alabama Bone & Joint Clinic
At North Alabama Bone & Joint Clinic, we’ve always taken pride in caring for our patients—both in the clinic and
beyond. That includes helping you feel confident in how we communicate with you.
What to Expect From Us
You may receive text messages from our office for:
- Appointment reminders
- Appointment confirmations
- Patient satisfaction surveys
- Occasional check-ins
Most of our text messages are one-way notifications.
How to Contact Us
If you need to ask a question or discuss your care, please use one of these secure channels:
- Phone: 256-718-3200
- Patient Portal: nabjc.ema.md
We will always direct you to one of these—never ask you to reply by text
What We Will Never Do by Text
We will never ask you to:
- Remove a brace, cast, or medical device
- Change treatment instructions
- Share personal or financial information
If Something Seems Unusual
If you receive a message that doesn’t look right, call us before responding: 256-718-3200.
We don’t see this often, but we believe in taking every precaution when it comes to our patients. If you’re ever
unsure, a quick call to our team is the best way to confirm you’re hearing directly from us.
Thanks for trusting us with your care.